Privacy policy

This page explains what information this website collects when you contact Joshua Lim, and what happens to it.

What we collect

When you use the chat on this website, we collect what you choose to tell us. Usually that is your name, phone or WhatsApp number, email address, and details of your event such as the date, type of event, venue or city, guest count and language.

Why we collect it

Only to reply to your enquiry, to check Joshua's availability, to recommend a fee, and to organise the booking with you.

Where it is kept

Your details are stored in our customer management system (LeadConnector). Joshua is notified of a new enquiry by email and in the LeadConnector app. We do not sell your details, and we do not share them with anyone except the services we use to run this website and that system.

How long we keep it

For as long as needed to deal with your enquiry and any booking that follows, and as required by law.

Your rights

Under Malaysia's Personal Data Protection Act 2010 you can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected].

Cookies and video

This site uses the chat widget and loads fonts from Google. Voice-over samples are YouTube videos that only load when you press play, from YouTube's privacy-enhanced address.

The platform this website runs on also sets a visitor identifier cookie and keeps a note in your browser of how you arrived, such as the site that sent you. The cookie banner asks for your choice, and if you do not accept, we remove these and stop them being saved again. You can change your choice at any time with the Cookie settings link at the bottom of every page. Our hosting provider, Cloudflare, also counts visits in a way that stores nothing on your device.

Last updated 2026-11-13.